AHAM eBOOKS
Digital access normally begins immediately. This policy explains when Aham eBooks will investigate and resolve a payment problem.
A refund is available when you were charged more than once, paid but access cannot be restored, received a materially different product from the listing, or encounter a verified technical defect that Aham eBooks cannot resolve. Contact us within seven days of purchase.
A change-of-mind refund is not offered after the digital edition has been accessed or downloaded. If access and download have not occurred, contact support within seven days for review. Applicable consumer law may provide additional rights, which this policy does not restrict.
Email support@theaham.in from the purchasing account. Include the Razorpay payment ID, book or membership plan, purchase date, and a clear description of the problem. Never send card numbers or banking passwords.
Payment-access cases are prioritized and the typical acknowledgement target is three business days. We may restore access, replace a defective file, or submit an eligible refund to the original payment method. Once submitted, the bank or payment provider controls when the refund appears.